Take a look at our brief packaging video here
1. Buy your label2. Print your label3. Affix your label to your parcel4. Drop parcel to any Parcel Connect Agent
No Printer? No Problem!
1. Download the label onto your phone using the email link we sent you - keep this handy.
2. Clearly write the name and address of the person you are sending to and importantly, include the label number. e.g. EG0000001628
3. When you take your parcel into the Parcel Connect Agent, simply display the digital label on your phone so they can scan it. Make sure the barcode is prominent.
You can take your parcel to ANY Parcel Connect agent in the country. Use our interactive map to find Agents across New Zealand.
Usually the same day – but if you drop in the afternoon, your parcel may not be picked up until the following morning.
We deliver the parcel to the street address you have chosen quickly and efficiently.
Follow the steps below to send your parcel using Parcel Connect
The maximum accepted weight/size of a parcel through a Parcel Connect agent is 15kg cubed weight. Take a look at our cubing guide on calculating parcel weight.
If your parcel exceeds our size and/or weight limits, unfortunately, we're unable to collect it. However, you can contact Fastway Couriers to make alternative arrangements.
Our website uses a Google Maps to auto-fill the form. Reset the webpage and then slowly type in the full address. You should see the address you want populate automatically.
If the address you want is a unit or an apartment, then follow the example below:
Apartment 2038-42 The TerraceWellington
20/38 The Terrace, Wellington, New Zealand