The maximum accepted weight/size of a parcel through a Parcel Connect agent is 15kg cubed weight. Take a look at our cubing guide on calculating parcel weight.

If your parcel exceeds our size and/or weight limits, unfortunately, we're unable to collect it. However, you can contact Aramex New Zeraland to make alternative arrangements.

Our website uses a Google Maps to auto-fill the form.
Reset the webpage and then slowly type in the full address. You should see the address you want populate automatically.

If the address you want is a unit or an apartment, then follow the example below: 

Apartment 20
38-42 The Terrace
Wellington

becomes

20/38 The Terrace, Wellington, New Zealand

If the address you want is a unit or an apartment, then follow the example below: 

Apartment 20
38-42 The Terrace
Wellington

becomes

20/38 The Terrace, Wellington, New Zealand

No Printer? No Problem!

1. Download the label onto your phone using the email link we sent you - keep this handy.

2. Clearly write the name and address of the person you are sending to and importantly, include the label number. e.g. EG0000001628

3. When you take your parcel into the Parcel Connect Agent, simply display the digital label on your phone so they can scan it. Make sure the barcode is prominent.